Twin Twist Privacy Policy
Last updated: 2026-11-05
Thank you for choosing to be part of our community at Twin Twist (“Twin Twist”, “we”, “us”, or “our”). We are deeply committed to protecting your personal information and safeguarding your privacy. Twin Twist is a daily word game played in your browser (“Platform”).
By visiting Twin Twist (https://playtwintwist.com) as well as any other media form, media channel, mobile website, or mobile application that is linked or otherwise connected to this Platform (collectively, this “Site”), you acknowledge that you have read and understood the terms of this Policy. In this Policy, we seek to explain to you in the clearest way possible what information we collect, use, share, store, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you disagree with, please discontinue the use of our Sites and our services.
This Policy applies to all information collected through our Site and Platform, and/or any related services, sales, marketing, or events (we refer to them collectively in this Policy as the "Services").
Please read this policy carefully to make informed decisions about sharing your personal information with us. For additional information about our business practices, please read our Terms of Use.
WHAT IS PERSONAL INFORMATION?
Any information relating to an individual or household (as applicable), from which that individual can be identified (whether directly or indirectly).
WHO DO WE COLLECT PERSONAL INFORMATION FROM?
To properly operate our Services, Twin Twist may collect data from users and visitors of the Platform and Sites. We collect data from users and visitors of the Platform.
WHAT PERSONAL INFORMATION DO WE COLLECT AND WHY?
Depending on how you interact with us, we may collect different types of information. This information can be collected automatically when you interact with our Services, provided directly by you, or obtained from service providers and third parties.
Automatically Collected
When you visit, use, or navigate the Platform and Site, we automatically collect certain information, such as your IP address and/or browser and device characteristics. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is used to maintain the security and operation of our Services and for our internal analytics and reporting purposes, and may be shared with third parties as described below in “Will your information be shared with anyone?”
Information Provided by You
We collect the answers you submit, puzzle progress, hints used, scores, and action records. A randomly generated player identifier connects your browser to saved progress. Twin Twist does not offer registered accounts, payments, forums, or marketing subscriptions.
INFORMATION SHARED WITH THIRD PARTIES?
We share personal information with your consent where required, and otherwise as permitted by applicable law, including to provide services, comply with legal obligations, protect rights, and support site analytics. We may disclose your information for the following reasons:
Business or Commercial Purposes
We use gameplay information to save progress, check answers, prevent duplicate actions and abuse, and calculate aggregate daily comparisons. We use technical and usage information to operate, secure, debug, and improve the Site.
Hosting providers process data needed to serve the Site. When an alternative answer needs checking, we send the puzzle phrase, documented answer, and submitted answer to TypeSafe/Jev. The game does not include your player identifier in that request. Avoid submitting personal information in answers. We store answer-check results to support gameplay and reuse judgments.
Google Analytics processes browser, device, and usage information to help us understand visits. Twin Twist does not currently display advertisements or provide payment processing or email marketing.
Use of Tracking Technologies and Cookies
We use a player cookie to associate your browser with saved progress and browser storage to remember creative-answer celebrations. Google Analytics uses cookies and related technologies to measure visits and usage.
For details and browser controls, see our Cookie Policy. Twin Twist does not currently provide an on-site consent or cookie preferences control.
How do we use your information?
We process gameplay, technical, and usage information to provide the daily puzzle, save progress, check answers, maintain security, and understand how the Site is used. The following describes the purposes and applicable legal bases.
Collection and Use of Personal Information (applicable for EEA and UK users)
Core Services — Contract Performance. We use the player identifier, submitted answers, progress, hints, and results to provide and save your game.
Security and Administration — Legitimate Interests. We use technical data and action records to protect the game, prevent duplicate actions and abuse, troubleshoot problems, and maintain functionality.
Legal Compliance — Legal Obligation. We may process information needed to meet applicable legal requirements.
Analytics. We use browser, device, and usage information for site analytics. Where applicable law requires consent for this processing, consent is the required legal basis. Browser controls and Google's Analytics opt-out tool are described in the Cookie Policy; the Site does not currently provide an on-site consent control.
How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a more extended retention period is required or permitted by law, such as for tax or accounting purposes, responding to a subpoena, or other legal requirements. We are committed to protecting your personal information and your right to privacy, and we handle your data in compliance with applicable data protection laws and regulations.
Twin Twist collects and processes your personal information in accordance with this Policy and in compliance with applicable data protection laws and regulations.
International Data Transfers
Our Services are primarily hosted in the U.S. If you access our Services from outside the U.S., your Personal Information may be transferred to, stored in, or processed in the U.S. or other jurisdictions where we engage third-party service providers. Please note that these jurisdictions may have laws and protections that differ from those in your country of residence.
We take steps to safeguard your Personal Information in compliance with applicable data protection laws when transferring it internationally.
How do we keep your information safe?
We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate technical and organizational security measures to protect the confidentiality and integrity of any personal information we process. However, please remember that we cannot guarantee the internet is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should access the Services only in a secure environment.
Do we collect information from minors?
The Services are intended for visitors and users who are sixteen (16) years of age or older (or the applicable minimum age in your country). We do not knowingly solicit, collect, or market data from children under 16. By using the Services, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users under 16 has been collected, we will promptly delete such data from our records.
What are your privacy rights?
EU Residents
If you live in the European Economic Area (EEA) or the United Kingdom (UK), you have specific rights regarding your personal information. While these rights may have specific limitations and qualifications, we're committed to helping you understand and exercise them. Here's what you should know:
Your Core Rights
Access Your Data. You can request information about what personal data we hold about you and receive a copy of that data.
Correct Your Data. You can request correction of errors in your personal information.
Delete Your Data ("Right to be Forgotten"). In certain situations, you can request that we delete your personal information. This applies particularly when: (1) We originally collected the data based on your consent; (2) You've withdrawn that consent; and (3) We have no other legal basis for keeping your information.
Limit How We Use Your Data. You can ask us to restrict how we process your personal information, especially when: (1) You're questioning the accuracy of your data; (2) You need us to maintain data even if we no longer need it temporarily; and (3) You've objected to our use of the data, and we're verifying the situation.
Move Your Data. You have the right to: (1) Receive your personal information in a structured, commonly used, machine-readable format; and (2) Have your data transferred to another organization (where technically feasible).
Object to Data Processing. You can object to: (1) Direct marketing (including profiling); (2) Processing based on our legitimate interests, unless we can demonstrate compelling grounds to continue; and (3) Other specific uses of your data in certain circumstances.
Protection from Automated Decisions. You have the right not to be subject to automated decision-making that: (1) Creates legal effects concerning you; and (2) Significantly impacts you.
Withdraw Consent. If we're processing your data based on your consent, you can withdraw that consent at any time. Note: Withdrawing consent doesn't affect the lawfulness of previous processing
File a Complaint. You have the right to: (1) Submit complaints directly to us about how we handle your data; or (2) File a complaint with your local data protection supervisory authority. You can find their contact details (here).
Exercising These Rights. These rights remain available subject to applicable law and its exceptions.
US Residents
This section applies exclusively to Personal Information collected from consumers residing in the United States. Certain U.S. states, including California, grant specific privacy rights under laws such as the California Consumer Privacy Act (CCPA). "Personal Information" refers to any data that can be linked to an individual or household. Key rights include accessing, correcting, and deleting personal information; obtaining copies of collected data; opting out of data sales, sharing, and targeted advertising; and receiving special protections for sensitive personal information.
Twin Twist collects and processes personal information in accordance with this policy. We do not gather sensitive data to infer user characteristics. We may share personal information in ways that may be considered a ‘sale’ or ‘sharing’ under certain U.S. state privacy laws. Applicable privacy rights include opting out of sales, sharing, and targeted advertising, where those activities occur. Consumers may request specific notices regarding their rights under applicable laws. Please note that these rights vary by state and are subject to certain exceptions and limitations.
WHAT IF I AM A RESIDENT OF CALIFORNIA?
Notice to California Residents/Your California Privacy Rights
California Civil Code Section 1798.83, otherwise known as California’s Shine the Light law, permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
WHAT IF I AM A RESIDENT OF ANOTHER STATE?
If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah or Virginia, you may have certain privacy rights ("Rights") under the applicable laws in your state ("State Privacy Laws").
Right to Access and Confirm. Users can access their personal information and confirm whether Twin Twist is processing their data.
Right to Correct and Delete. Users can request the correction of inaccurate personal information and the deletion of their collected data.
Right to Obtain Copies. Users can request copies of the Personal Information collected about them, where feasible.
Right to Opt-Out of “Sales”. Users can opt out of data sales, sharing, and targeted advertising practices.
Right to Limit Sensitive Information. Users can request limits on the use and disclosure of sensitive personal information, and in some cases, Twin Twist must obtain consent before processing such data.
Right to Non-Discrimination. Users are protected from discrimination for exercising their privacy rights.
Exercising These Rights. These rights remain available subject to applicable law and its exceptions.
DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this Policy as necessary to stay compliant with relevant laws.
We may update this Policy from time to time. The updated version will be indicated by a revised “Revised” date and will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy regularly to stay informed about how we protect your information.
Google Analytics
We use Google Analytics 4 to understand visits and use of this site. Google uses cookies and related technologies to collect browser, device, and usage information. See Google’s Privacy Policy and Google’s Analytics opt-out tool.